Questions people ask Eddie
Straight answers on which cars he covers, what you need for a key and how booking works. If yours is not here, ring him.
The cars
What Eddie works on
Vauxhall is the core of the work. These are the makes and years Eddie covers.
What type of vehicles do you diagnose?
Vauxhall from 2010 onwards, and Peugeot, Citroen and DS from 2018 onwards. Eddie also covers Chevrolet from 2010 to 2015.
If your car sits just outside those years, ring with the reg and ask.
What type of electrical work do you do?
Electrical and diagnostic work on Vauxhall, Chevrolet, Peugeot, Citroen and DS: anything that is factory installed. Eddie doesn't cover aftermarket products such as dash cams or infotainment systems. The auto electrics page has more on fault finding.
Can you fix a dash cam or stereo that someone else fitted?
No. Anything added after the car left the factory is outside what Eddie covers, so a specialist fitter is the right call for those.
A badly wired add-on can flatten a battery or blow a fuse, though. If the car's own systems have played up since something was fitted, say so when you ring.
Do you work on vans?
Yes, he has. Luke F and Simon D both wrote on Yell about Eddie fixing their vans. Ring with the reg and the model to check yours.
Do you work on electric vehicles?
Eddie services, diagnoses and repairs electric Vauxhall, Peugeot, Citroen and Chevrolet models. See the EV page.
Do you help other garages and bodyshops?
Yes. Eddie is a consultant to independent garages and bodyshops. If you have a Vauxhall you can't crack, start with the page for garages or ring him.
Keys
Lost keys, spare keys and paperwork
Sort the paperwork first and the visit goes quicker.
What types of key programming services do you offer?
Vauxhall from 2007, Peugeot, Citroen and DS from 2018, and Chevrolet from 2010 to 2015.
What should I do if my key is lost or damaged?
Ring with the reg and say where the car is. Eddie can supply a replacement and programme it on site.
Do I need to provide any documents for key programming?
Yes. Eddie needs to see proof of vehicle ownership and a valid ID.
My key looks worn but still works. Do I need a new one?
Not always. Some keys can be re-shelled, which is a more cost effective way to go. See keys and remotes.
There is a padlock flashing on the dash and the car won't start. Can you help?
That is usually the immobiliser not recognising the key. Try the spare key first if you have one, and if nothing changes, read what to do about a flashing padlock and ring. Many immobiliser faults can be sorted on site, so speak to Eddie before you book a tow.
Booking and paying
How it works
Every booking starts with a call or a message.
Do I need to bring the car to you?
No. Eddie works at your home or workplace, so a car that won't start can stay where it is.
Which areas do you cover?
Eastleigh, Southampton, Winchester, Romsey, Fareham, Gosport and Hampshire. Eddie is based in Fair Oak. If you are not sure he reaches you, see areas covered.
What are your hours?
Monday to Friday, 08:30 to 17:30. Closed Saturday and Sunday.
How soon can you come out?
It depends on the diary, so ask when you ring. Colin G wrote on Yell in May 2021: "…Booked for next day after texting him…". Simon D wrote on Yell in October 2020: "…Eddie had availability within a few days of calling…". Those are their visits, not a promise for yours.
How much will it cost?
There is no price list on this site. Ring or message with the reg and ask for a quote.
Michelle W wrote on Yell in August 2023: "…Checked that I was happy to go ahead before any work was carried out…"
How can I pay?
BACS, cash, credit or debit card, contactless.
What parts do you fit?
Genuine or OE Quality parts. OE means made to the same standard as the part the car left the factory with. Keys are good quality or OE too.
Is Eddie qualified?
Eddie is an IMI Certified Automotive Engineer with 38 years' experience. There is more on the about page.
Mon to Fri, 08:30 to 17:30